Privacy Policy

OMG Creation Designs LLC

Effective Date: October 19, 2026

OMG Creation Designs LLC respects the privacy of our customers and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect information when customers visit our online store, place orders, or request custom products.

1. Information We Collect

Depending on how you interact with our business, we may collect:

• Name, email address, telephone number, and shipping or billing address.
• Order details, product selections, sizes, colors, and personalization instructions.
• Photographs, logos, artwork, and other files voluntarily submitted for custom orders.
• Communications regarding orders, design approvals, and customer service requests.
• Transaction and payment confirmation information provided through our e-commerce and payment service providers.
• Website usage and technical information collected through cookies or similar technologies, where applicable.

2. How We Use Your Information

We use customer information to:

• Process, create, and fulfill orders.
• Design and personalize merchandise according to customer instructions.
• Communicate about purchases, design proofs, shipping, pickup, and customer service.
• Process payments, refunds, and applicable taxes.
• Maintain business records, prevent fraud, and comply with legal obligations.
• Send promotional communications when permitted by law and applicable customer preferences.

3. Customer Photographs and Artwork

Customers may submit photographs, names, logos, or artwork for personalized merchandise.

These materials are used to evaluate requests, create designs, and fulfill orders.

We will not publicly display customer-submitted photographs or personalized designs for promotional purposes without appropriate permission.

Customers are responsible for obtaining necessary rights or permissions for materials they submit.

4. Payment Processing

Payments are handled through the payment processing services connected to our Big Cartel store.

We do not intentionally collect or store complete payment card numbers directly through our custom-order forms or customer messages.

Payment providers may process information according to their own privacy policies.

5. Sharing Information

We may share information with service providers when reasonably necessary to operate our business, including:

• Big Cartel and connected e-commerce services.
• Payment processors.
• Shipping and delivery providers.
• Providers used for customer communication, file storage, and order fulfillment.

We do not sell customer-submitted artwork or personal photographs.

We do not sell personal information for monetary compensation. Any additional data-sharing practices, including those involving advertising or analytics tools, will be disclosed as required by applicable law.

6. Data Security

We use reasonable administrative and technical measures to help protect customer information.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

7. Information Retention

We retain customer information only as reasonably necessary for order fulfillment, customer service, accounting, legal compliance, dispute resolution, and legitimate business operations.

Customer-submitted artwork and files may be retained when necessary for these purposes and will be deleted when no longer needed, subject to applicable retention obligations.

8. Customer Privacy Requests

Customers may contact us to request access to, correction of, or deletion of their personal information.

We will review and respond to requests in accordance with applicable law. Certain records may need to be retained for legal, accounting, or legitimate business purposes.

9. Cookies and Third-Party Services

Our online store and connected services may use cookies or similar technologies to support website functionality, shopping carts, analytics, and other disclosed purposes.

Third-party services may maintain their own privacy practices.

10. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without legally required parental consent.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, business practices, or legal obligations.

Updates will be posted on our website with a revised effective date.

12. Contact Information

OMG Creation Designs LLC

Website: https://www.omgcd.com

For privacy questions or requests, please contact us using the contact information provided on our website.